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Privacy policy

What information do we collect?

We collect information from you when you subscribe to our newsletter.

When subscribing, you will be asked to enter your name and email address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To send periodic emails. The email address you provide may be used to send you occasional company news, updates, etc. If you do not wish to receive emails you can request to have your name taken off our mailing list.
  • In rare circumstances it may be necessary to provide information we hold about you to legal advisers (if for example a complaint is made) or in response to a legal requirement to provide information.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information and offer the use of a secure server.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-­party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as those parties are required to sign legally enforceable agreements to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless we seek to protect the integrity of our site and welcome any feedback about these sites.

Policy primarily applies to online information

This online privacy policy applies primarily to information collected through our website and not to information collected offline. For information collected offline we enter necessary information into our databases which is covered by this policy.

Access to your information

You are entitled to access the information we hold about you. Should you wish to access the information please send us an email identifying who you are and the information you wish to access and we will provide copies of the information to you within 14 days.

Transfer of information across national borders

We will not transfer your information across any national border without either satisfying ourselves that the country to which the information is transferred has laws providing equal protections for personal information as provided under the Privacy Act 1988 and appropriate enforcement mechanisms. If we cannot be satisfied the country has laws protecting your privacy which are equal to the Privacy Act 1988 as well as appropriate enforcement mechanisms, we will seek your consent to transferring the information before it is transferred and will advise you that we have not taken steps to ensure the overseas recipient does not breach the Australian privacy principles .


If you are unhappy with the way your information is collected stored, used or disclosed you can complain to us. The complaint needs to be in writing and needs to specifically identify the basis for the complaint and the action you wish taken. The complaint will be handled by our Privacy Officer who will gather information to enable your complaint to be properly assessed. On completion of the assessment we will write to you within 28 days advising whether we accept the complaint or any part of it and indicating what action we are prepared to take to address your concerns. If you are dissatisfied with our assessment you can complain to the Office of the Australian Information Commissioner whose web site address is

Terms and Conditions

Please also visit our Terms and Conditions page establishing the use disclaimers and limitations of liability governing the use of our website at https//

Your Consent

By using our site you consent to our collecting, storing and using or disclosing your information in accordance with this privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy we will update the Privacy Policy modification date below.

This policy was last modified on 10/3/2018.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

135 Orange Grove Road
Salisbury QLD 4107

0409 583 757

This policy is powered by Free Privacy Policy and Rhino Support helpdesk software.

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